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Overview
Kathleen uses her writing, editing, and program management expertise to promote ECG in the marketplace. Working directly with the president & CEO, she participates in client discovery activities, develops comprehensive statement of work proposals, and reviews and edits client deliverables. She also assists with strategic marketing efforts and provides other support to ensure the smooth operations of the company.
Key Experience and Skills
Kathleen joined ECG in 2007 and brings nearly 20 years of experience in areas of financial aid administration, marketing, and writing. Her previous positions include:
- College Planning Supervisor, Nelnet, Inc.
- Debt Management Program Manager, Nellie Mae, Inc.
- Financial Aid Officer, Harvard Medical School
- Writer/editor, National Association of Student Financial Aid Administrators (NASFAA)
During her tenure at Nellie Mae, Kathleen was awarded employee of the year and made television appearances on CNN’s “Your Money” show as a debt management subject matter expert. She has published several articles in industry newsletters, and served as chairperson and member of the editorial board for NASFAA’s Student Aid Transcript magazine.
Highlights of Accomplishments
Soon after joining ECG, Kathleen created a comprehensive style guide to help ensure quality and consistency in client deliverables. She also helped manage the federal grant application process for a client, ensuring that the application response was thorough and submitted according to U.S. Department of Education guidelines.
Education
BA in English, Salem State College |