Evans Consulting provides a wide range of dedicated
technical support services for business partners and client
operations. Our IT service offerings for clients can be managed
as part of an integrated system of ongoing support, customer
service, network, and data management services. It can be
tailored to each client's needs and be funded as part of a
project or an open-ended engagement.
- Assignment of a LAN Administrator or Systems Engineer
- Computer configuration services
- Access to shared data resources
- Management and updates of file servers*
- Access to a secured server location for individual files
and documents
- Backup and restore of data stored on file servers*
- Management of hosted solutions (e-mail, document management,
Web services)
- Remote control support for desktop PC and network issues,
phone support, and on-site support
- Installation and updates of standard application software*
- Anti-virus software implementation*
- Application of software updates*
- Serve as a liaison between software and hardware vendors
- Technical project management assistance
- Documentation of technical services and solutions (disaster
recovery, infrastructure, security, standards, etc.)
*Software/hardware license costs are not
included