Overview

Kathleen uses her writing, editing, and program management expertise to promote ECG in the marketplace.  Working directly with the president & CEO, she participates in client discovery activities, develops comprehensive statement of work proposals, and provides other support to ensure the smooth operations of the company.

Key Experience and Skills

Kathleen joined ECG in 2007 and brings nearly 20 years of experience in areas of financial aid administration, marketing, and writing.  Her previous positions include:

• College Planning Supervisor, Nelnet, Inc.
• Debt Management Program Manager, Nellie Mae, Inc.
• Financial Aid Officer, Harvard Medical School
• Writer/editor, National Association of Student Financial Aid Administrators (NASFAA)

Highlights of Accomplishments

Immediately after joining ECG, Kathleen created a company style guide to help ensure quality and consistency in client deliverables.  At Nellie Mae, she was awarded employee of the year and made television appearances on CNN's "Your Money" show as a debt management subject matter expert.  She has published several articles in industry newsletters and served on the editorial board for NASFAA's Student Aid Transcript magazine.

Education

BA in English, Salem State College